The parties to this Subscription Agreement (this "Agreement") are you and the owner of this air-suite.com website and the AirSuite applications, Cirro™, an Ontario corporation, AirSuite Inc. ("AirSuite"). If you are not acting on behalf of yourself as an individual, then "you", "your", and "yourself" means your corporation or organization or the person you are representing, and you represent to Airsuite that you are authorized to act for and bind such corporation, organization, or person. All references to "we", "us", "our", "this website" or "this site" shall be construed to mean AirSuite and this air-suite.com website and/or any associate pages, as the context may require.
We reserve the right to modify this Agreement at any time by posting an amended Agreement that is accessible through a link on this site's home page and/or by giving you prior notice of a modification. If any modification is unacceptable to you, your only recourse is to terminate this agreement. Your continued use of the software following our posting of an amended agreement or providing you notice of a modification will constitute binding acceptance. You agree that Non-material Modification(s) will not be a basis for termination, and you agree that those modifications will be deemed automatically accepted. "Non-material Modification(s)" means a modification that does not substantially and adversely affect you, when compared to the existing agreement to which you are bound. A "Material Modification(s)" is any modification that is not a Non-material Modification. You should check this Agreement periodically for modifications by scrolling to the bottom of this Agreement for a listing of Material Modifications and their effective dates.
Subscriptions are not available to minors under the age of 18 years of age.
Subscription services include access to the AirSuite application selected for the term of your subscription, for the applicable fees then in effect (the "Services"). If we offer a free version of our application, and you are subscribed to a free version, the term of the subscription is month-to-month and is subject to termination by us at any time, without notice. We reserve the right to update and modify the Services from time to time. The Services consist of access for the term of your subscription to the selected AirSuite application in the cloud, pursuant to which data synced through our sync software can be viewed in a variety of "management- intelligence" formats that enable you to make informed management decisions. The Services do not include add-on modules or applications that we may offer from time to time at an additional cost. You are not receiving a license to use the Services, only a right of access for the term of your subscription. The AirSuite application is software-as-a-service.
The Services are enabled by a software application that must be downloaded and installed on your iOS or Android device or cached within a compatible web browser. This software is called Cirro™. Accordingly, you and we are entering into an end-user license agreement, permitting your use of Cirro™, on the terms and conditions set forth in this Agreement.
The material provided on this site and via our Services, and the Software, are protected by law, including, but not limited to, Canadian copyright law and international treaties. The Software, the Services, and the copyrights and all intellectual property rights in this material are owned by us. Except for the limited rights granted in this Agreement, all rights are reserved by us, and no rights, express or implied, transfer to you. You also acknowledge and agree that we own any suggestions, ideas, enhancement suggestions or requests, feedback, or recommendations that you provide relating to the Software or the Services, and that you will not be entitled to any compensation or other benefit on account thereof. No license, right, or interest in our logos or Trade-marks is granted to you under this Agreement, and you agree not to remove any product identification or notices of proprietary restrictions. "Trade-marks" means all the trade-marks and trade names, whether or not registered, which are owned and used by or under license from Airsuite and which appear on the air-suite.com site, the Software, the Services and/or any corresponding materials.
The term of your subscription shall be specified during the registration process. You may purchase one or more additional subscriptions at any time in accordance with the terms and conditions posted on the site.
You agree that we may terminate your account and access to the Services for cause without prior notice, upon the occurrence of any one of the following: (i) any material breach of this Agreement, including without limitation, any failure to pay fees as they become due, any specified reason for termination in this Agreement, or any unauthorized use of the air-suite.com site, the Software or Services, or (ii) requests by law enforcement or other government agencies. Termination of your account includes (i) removal of access to all Services, and (ii) deletion of your login data, password, and all related information. Further, you agree that any termination shall be made in our sole discretion, and that we will not be liable to you or any third-party for any termination of your account or access to Services. If we elect to terminate this Agreement for cause pursuant to clause (i) above, we may elect, in our sole discretion, not to refund any prepaid fees or other amounts to you, and you consent to our retention of such fees or other amounts, subject to the terms and conditions set forth in this Agreement (including, without limitation, Section 28 (Arbitration)). If we elect to terminate this Agreement for cause pursuant to clause (ii) above, we may retain prepaid fees or other amounts if the third-party request for termination is shown to be based on facts that constitute a material breach of this Agreement by you, subject to the terms and conditions of this Agreement (including, without limitation, Section 28 (Arbitration)). If we elect to terminate this Agreement without cause, or if you elect to terminate this Agreement on the basis of a Material Modification to which you do not agree and for which you have given us 30 days' notice of intent to terminate (and we have not resolved the matter within that 30-day period), then we will give you a pro-rated refund of any non-accrued, prepaid fees you have paid for the balance of the term that would have been applicable but for the termination.
You are responsible for maintaining the confidentiality of your login ID, password, and any additional information that we may provide regarding accessing your account. If you knowingly share your login ID and password with another person who is not authorized to use the Services, this Agreement is subject to termination for cause. You agree to immediately notify us of any unauthorized use of your login ID, password, or account or any other breach of security. You agree not to allow any third party access to your account for purposes of using the Services under your name, and you acknowledge that any such use is prohibited and grounds for termination of your account. We may audit your account to confirm authorized or unauthorized use.
We will answer questions by phone or email during our regular business hours regarding the use of the Services. Our regular business hours currently are 9 am to 5 pm Monday – Friday, EST, excluding holidays. Our response time will generally be within four hours after a help request is submitted through our system or the next business day if the request is submitted on a non-business day or on a business day with less than five hours remaining in the day at the time submitted. Unless otherwise agreed pursuant to a separate, written agreement between us, all integration and configuration requirements are your responsibility to implement, and in any event are solely at your expense. We will, however, answer any questions you may send via email to our technical support during normal business hours. Email and phone support are provided at no charge. We are not obligated to provide any maintenance or similar support, and we do not provide technical support for any non-AirSuite applications, software, or operating systems.
We guarantee that the Services for any paid subscription will have an Uptime of at least 99.9% on a monthly basis. "Uptime" means access to the paid AirSuite application(s), subscribed to by you, excluding periods of downtime for:
Your sole remedy for a breach of the Uptime guarantee in this Section 15 is a credit, in the form of an extension of service, as follows: for each period over which Uptime is calculated, for each day or partial day of downtime within that period in breach of the guaranteed Uptime, you will receive two days of extension of the Services for which you are subscribed, at no charge. The terms of this Agreement shall govern the extension of Services outlined in this paragraph. There is no service level agreement for any version of the AirSuite application that is made available for subscription at no charge.
We warrant that, for any paid subscription term, the Software and the Services will operate in substantial conformance with the then-current advertised standards, under normal use. We will use reasonable efforts to remedy any significant non-conformance in the Software or the Services that is reported to us and that we can reasonably identify and confirm. We will extend credit via an extension of your subscription for any Services downtime you incur as a result of our breach of this warranty; this credit is separate from the credit described in Section 15 (Service Level Agreement), and shall be calculated as follows: for each day or partial day of downtime caused by our breach of the limited warranty set forth in this Section 16, you will receive two days of extension of the Services for which you are subscribed, at no charge. This warranty does not apply to any AirSuite application subscribed for on a free basis. Except for any Uptime guarantee contained in Section 15, this Section 16 sets forth your sole and exclusive remedy and our entire liability for any breach of warranty or other duty relating to the Software or the Services. The intent of this Section 16 is to cover occurrences not covered under Section 15.If you receive a credit for an occurrence under Section 15, then no credit shall be due under this Section 16 for the same occurrence. If you receive a credit under this Section 16 for an occurrence, then no credit shall be due under Section 15 for the same occurrence. Any unauthorized modification of the Software or the Services, tampering with the Software or the Services, use of the Software or the Services in a manner inconsistent with the intended uses, or any other breach of this Agreement by you voids this warranty and the indemnity set forth in Section 19.2.
Except as may be expressly provided elsewhere in this agreement, (1) the services, software, content, and products on the air- suite com site are provided "as is" and with all faults, (2) neither we nor any of our licensors, suppiers, or resellers make any representation or warranty of any kind, express or implied, with respect to such products, services, software, and/or content, and (3) airsuite and its licensors, suppliers, and resellers specifically disclaim, to the fullest extent permitted by applicable law, any and all warranties, express or implied, relating to the air suite com site or products, the services, software, and/or content acquired from the air suite com site, including, but not limited to, any implied warranties of title, merchantability, completeness, timeliness, correctness, non infringement, fitness for any particular purpose, system integration, or data accuracy. Neither airsuite nor its licensors, suppliers, or resellers represent or warrant that the air- suite com site, the software, the products, the services, and/or content: (a) will be secure, timely, uninterrupted or error free, (b) operate in combination with any other hardware, software, system or data, (c) will meet your requirements or expectations or any particular criteria of performance, quality, accuracy, purpose, or need, or (d) will be free of defects, viruses or other harmful components. These disclaimers constitute an essential part of this agreement. No purchase or use of the items and/or services offered by the air suite com site is authorized hereunder except under these disclaimers. If implied warranties may not be disclaimed under applicable law, then any implied warranties are limited in duration to the period required by applicable law.
Except as may be expressly provided elsewhere in this agreement, to the maximum extent permitted by applicable law, in no event shall airsuite's aggregate liability for damages exceed the greater of (a) the amounts actually paid by you for the services over the six (6) month period immediately preceding the event giving rise to such claim, or (b) one hundred dollars. In no event and under no legal theory, including, without limitation, tort, contract, or strict products liability, shall airsuite and/or its licensors, suppliers, or resellers be liable to the you or your licensors, suppliers, or resellers for any indirect, punitive, special, exemplary, incidental, consequential or other damages of any type or kind (including loss of data, revenue, profits, use or other economic advantage, goodwill, work stoppage, or computer malfunction, or any other kind of commercial damage) arising out of, or in any way connected with the services, the software, the site, and/or the products, including, without limitation, the use or inability to use the services, or for any content obtained from or through the services or the air- suite com site, any interruption, inaccuracy, error or omission, regardless of cause, even if airsuite or airsuite's licensors, suppliers, or resellers have been previously advised of the possibility of such damages.
You agree that all non-public information that we provide regarding the Services, including without limitation, our pricing, marketing methodology, and business processes, is our proprietary confidential information ("Confidential Information"). You agree to use this Confidential Information only for purposes of exercising your rights as our customer in strict compliance with this Agreement, and you further agree not to use or disclose this Confidential Information for a period of two (2) years after termination of this Agreement. We agree that all non- public information that you provide, including your Customer Data, is your proprietary confidential information, subject to our use rights as set forth in this Agreement. We agree to use this confidential information only for purposes of exercising our rights as provider of the Services in strict compliance with this Agreement, and we further agree not to use or disclose this confidential information (except as permitted under this Agreement) for a period of two (2) years after termination of this Agreement. Prior to the (2) year period after the termination of this agreement all your confidential information will be deleted from our system and any backup data sets.
This Service and Software is intended for use only from within Canada, and/or the United States. We do not represent that the air-suite.com site is appropriate for use elsewhere. Access to this site from any location where its content is illegal is not authorized. If you are located outside Canada, then the following provisions shall apply: The parties confirm that this Agreement and all related documentation is and will be in the English language; and (ii) you are responsible for complying with any local laws in your jurisdiction that might impact your right to import, export or use the Software, or use the Services, and you represent that you have complied with any regulations or registration procedures required by applicable law to make this Agreement, including, without limitation, the software license contained herein, enforceable.
Any personal information that we may collect on the air-suite.com site or through the Software or Services, and all Customer Data, will be stored and processed in our servers located only in Canada and the United States. If you reside outside one of these countries, you consent to the transfer of personal information outside your country of residence to the other.
The Software provides Services and uses software and technology that may be subject to export controls. The user of the Software ("User") acknowledges and agrees that the air- suite.com site, the Software, and the Services shall not be used in, and none of the underlying information or technology may be transferred or otherwise exported or re-exported to, countries to which Canada maintains an embargo (collectively, "Embargoed Countries"). By using the Software and/or Services, you represent and warrant that you are not located in, under the control of, or a national or resident of an Embargoed Country. You agree to comply strictly with all Canadian export laws and regulations and assume sole responsibility for obtaining licenses to export or re- export as may be required. You agree to not to export or re-export the Software in violation of any such restrictions, laws or regulations, or without all necessary approvals. As applicable, each party shall bear all expenses relating to any necessary licenses and/or exemptions with respect to its own export of the Software from Canada. By downloading or using the Software and/or the Services, you agree to the foregoing restrictions and represent and warrant that you will comply with these conditions.
Registration is required for you to establish an account at the air-suite.com site. You agree (i) to provide certain current, complete, and accurate information about you as prompted to do so by our online registration form ("Registration Data"), and (ii) to maintain and update such Registration Data as required to keep such information current, complete and accurate. You warrant that your Registration Data is and will continue to be accurate and current, and that you are authorized to provide such Registration Data. You authorize us to verify your Registration Data at any time. If any Registration Data that you provide is untrue, inaccurate, not current or incomplete, we retain the right, in its sole discretion, to suspend or terminate rights to use your account. Solely to enable us to use information you supply us internally, so that we are not violating any rights you might have in that information, you grant to us a nonexclusive license to (i) convert such information into digital format such that it can be read, utilized and displayed by our computers or any other technology currently in existence or hereafter developed capable of using digital information, and (ii) combine the information with other content provided by us in each case by any method or means or in any medium whether now known or hereafter devised.
You shall be solely responsible for acquiring and maintaining technology and procedures for maintaining the security of your link to the Internet. We shall implement reasonable and appropriate security procedures consistent with prevailing industry standards to protect data from unauthorized access by physical and electronic intrusion; provided, however, unless resulting from our failure to perform the forgoing obligations, you agree that we shall not, under any circumstances, be held responsible or liable for situations (i) where data or transmissions are accessed by third parties through illegal or illicit means, or (ii) where the data or transmissions are accessed through the exploitation of security gaps, weaknesses, or flaws unknown to us at the time. We will report to you any unauthorized access to your data within a reasonable amount of time upon discovery by us, and we will use diligent efforts to promptly remedy any breach of security that permitted such unauthorized access. In the event notification to persons included in your data is required, you shall be solely responsible for any and all such notifications at your expense.
We may give notice to you by means of (i) a general notice in your account information or, if the notice is general in nature (not specific to you), by posting on our website , (ii) electronic mail to your e-mail address on record in your Registration Data, or (iii) written communication sent by first class mail to your address on record in your Registration Data. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing by first class mail) or 12 hours after sending by email. You may give notice to us (such notice shall be deemed given when received by us) at any time by any of the following: (a) electronic mail to firstname.lastname@example.org, with "Customer Notice, Attention:Director of Customer Support" in the subject line; (b) written communication sent by first class mail to our address provided in this Agreement (as it may be changed as provided in any modification of this Agreement); or (c) written communication to our address delivered by a nationally-recognized overnight delivery service. Our current address for notice is AirSuite Inc., Suite 106, 1205 Amber Drive, Thunder Bay, Ontario CANADA, P7E 6M4 in either case, addressed to the attention of "President of the Company". Notices will not be effective unless sent in accordance with the above requirements.
Except for any action to protect intellectual-property rights or to enforce an arbitrator's decision hereunder, all disputes, controversies, or claims arising out of or relating to this Agreement shall be submitted to and finally resolved under the Arbitration Rules of the ADR Institute of Canada, Inc. then in effect. There shall be one arbitrator, and such arbitrator shall be chosen by mutual agreement of the parties in accordance with ADR rules. The arbitration shall take place in Thunder Bay, Ontario CANADA, and may be conducted by telephone or online. Both parties waive any objections or defense based on lack of personal jurisdiction or venue. The arbitrator shall apply the laws of the Province of Ontario, Canada to all issues in dispute. The controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The findings of the arbitrator shall be final and binding on the parties, and may be entered in any court of competent jurisdiction for enforcement. Each party shall bear its own costs of arbitration. Arbitration fees shall be split equally between the parties. Should either party file an action contrary to this provision, the other party may recover reasonable attorney's fees and costs incurred as a result of such filing.
The courts in Thunder Bay Ontario Canada shall be the exclusive jurisdiction and venue for all legal proceedings under this Agreement. You waive any objections or defense based upon lack of personal jurisdiction or venue. The laws of the Province of Ontario, Canada shall apply to all issues in dispute, excluding its rules regarding conflicts of law.
If any provision of this Agreement is declared invalid or unenforceable, such provision shall be deemed modified to the extent necessary and possible to render it valid and enforceable. In any event, the unenforceability or invalidity of any provision shall not affect any other provision of this Agreement, and this Agreement shall continue in full force and effect, and be construed and enforced, as if such provision had not been included, or had been modified as above provided, as the case may be.
We shall not be liable for damages for any delay or failure of delivery arising out of causes beyond our reasonable control and without our fault or negligence, including, but not limited to, acts of God, acts of civil or military authority, fires, riots, wars, embargoes, internet disruptions, hacker attacks, or communications failures.
Any provisions of this Agreement the survival of which is necessary for the interpretation or enforcement of this Agreement shall continue in full force and effect in accordance with their terms, notwithstanding the expiration or termination of this Agreement.
You may not transfer any of your rights to use the Software or the Services or assign this Agreement to another person or entity without first obtaining prior written approval from us. We agree not to withhold approval unreasonably. We may assign any of our rights and/or obligations under this Agreement, and we agree to notify you promptly of any such assignment.